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Frequently Asked Questions

General
Residential Cleaning
  • Are you insured?

    • Yes, we are fully licensed and insured for your protection.

  • What cleaning services does Project Clean-Up provide?

    • We provide professional residential cleaning, commercial cleaning, and post-construction cleanup for homes, offices, businesses, apartment and multi-unit properties, and construction projects.

  • What areas do you serve?

    • We serve Fargo, West Fargo, Moorhead, the F-M Area, and surrounding areas of the Red River Valley.

  • Do you offer one-time and recurring cleaning services?

    • Yes. Depending on the type of service, we offer one-time, recurring, scheduled, and project-based cleaning services.

  • Do you provide free estimates?

    • Yes. We provide estimates based on the size, condition, scope of work, and specific cleaning needs of the property or project.

  • How do I request an estimate?

    • You can submit our Get an Estimate form through the website, or contact us directly by phone or email.

  • Do I need to be home or present while you clean?

    • Not necessarily. Arrangements can be made in advance for residential and commercial services so you don't have to remain on-site during the cleaning.

  • What types of residential cleaning do you offer?

    • We offer routine cleaning, deep cleaning, move-in/move-out cleaning, and one-time cleaning services.

  • What is included in a home clean?

    • We cover dusting, vacuuming, mopping, and deep cleaning kitchens and bathrooms.  

  • Can I customize my residential cleaning service?

    • Yes. Cleaning services can be tailored to your home's size, condition, priorities, and the areas you want addressed.

  • Do you clean homes before or after a move?

    • Yes. We provide move-in and move-out cleaning to help prepare a home for occupancy, sale, rental turnover, or a new resident.

  • Do you clean windows?

    • We provide indoor window cleaning as part of applicable services. Outdoor window cleaning may be available for certain properties and situations.

Commercial Cleaning
  • Do you clean offices?

    • Yes, we provide tailored janitorial services for workspaces of all sizes.

  • Can you work around our business hours?

    • We can discuss scheduling options designed to minimize disruption to your employees, customers, tenants, or daily operations.

  • Can you provide recurring commercial cleaning?

    • Yes. We can establish a cleaning schedule based on your business's needs, whether that's weekly, multiple times per week, or another agreed-upon schedule.

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Supplies & Quality
  • Do I need to provide tools?

    • No, we bring all professional-grade equipment and eco-friendly supplies.

Pricing & Scheduling
  • How do I book?

    • Contact us for a free estimate; we offer flexible scheduling to fit your needs.

Post-Construction Cleanup
  • What is included in post-construction cleanup?

    • Depending on the project, post-construction cleanup may include construction dust removal, debris cleanup, detailed surface cleaning, interior window cleaning, floors, fixtures, cabinets, and final touch-up cleaning to prepare the space for occupancy or turnover.

  • Do you clean newly constructed homes?

    • Yes. We provide post-construction cleaning for newly built homes and residential projects.

  • Do you clean newly constructed office buildings or commercial spaces?

    • Yes. We can handle post-construction cleaning for commercial buildings, offices, retail spaces, multi-unit properties, and other construction projects, depending on the project's scope.

  • Can you handle a large construction project?

    • Yes. Project scope is evaluated individually. Larger projects can be discussed based on size, timeline, phases, access, and the level of cleaning required.

  • Do you work directly with contractors and construction companies?

    • Yes. Project Clean-Up can work with contractors, builders, property owners, property managers, and other project representatives to coordinate post-construction cleaning.

  • Can post-construction cleaning be completed in phases?

    • Yes. Larger projects may be scheduled in phases or stages when appropriate for the construction timeline and project needs.

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